08.31.08

Healthier Consumers, Customers and Communities: The Hannaford Dynamic (PDF)

Posted in Uncategorized at 11:42 pm by ceo

4 pages. Excerpt: "This issue of our 2008 Perspectives series looks at how Hannaford Supermarkets used a 'quality paradigm' -- focusing on quality care, efficiency, evidence-based medicine and cost control to dramatically lower its health care spend while lifting employee satisfaction and perception of quality." (Towers Perrin)

08.29.08

Fight Back When Your Health Plan Says No

Posted in Uncategorized at 8:41 am by ceo

Excerpt: "Bernadine Healy, MD, former director of NIH and now health editor at US News & World Report, has written a chilling piece on how easy it is for insurers to deny claims. From the article, 'How Crafty Health Insurers Are Denying Care' . . . ." (Health Insurance Consumer Information)

08.26.08

Patients Suffer As Care, Coverage Limits Collide; Physicians Say Insurers Intrude on Treatment

Posted in Uncategorized at 6:20 pm by ceo

Excerpt: "Increasing healthcare costs and an influx of expensive drugs and tests, combined with an aging population, set off a healthcare crisis in the United States. Contending with soaring costs, insurers changed the business of health care by requiring preauthorizations, mandating cheaper drugs, and tightening controls on treatment decisions. But among the first casualties of these changes, many physicians said, was the doctor-patient relationship." (Toledo Blade)

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